Privacy Policy

1. Scope

This Privacy Policy explains how Weldscanner (“Weldscanner,” “we,” “us”) collects, uses, and shares information when you access or use our websites, mobile applications, and related services (collectively, the “Service”).

2. Information We Collect

A. Information you provide

• Account details such as name, email address, and organization (if provided)
• Support requests and communications you send to us
• Billing-related details processed through our payment providers (when enabled)

B. Inspection records and content

The Service is designed to capture and store inspection documentation. Depending on how you use the Service, this may include:

• Images and files you capture or upload within the app
• Inspection context you enter (for example, weld type selections and related inputs)
• Capture-time metadata associated with inspection records (for example, timestamps and device-related signals)

C. Automatically collected information

• Device and app information (such as device type, operating system, and app version)
• Usage information (such as pages viewed or feature interactions)
• Log data (such as approximate time of access and diagnostic events)

We do not intentionally collect sensitive personal information unless you voluntarily provide it (for example, within a support message). Please do not submit sensitive personal information through the Service unless necessary.

3. How We Use Information

We use information to:

• Provide, operate, and maintain the Service
• Create and store inspection records and enable authorized access to them
• Authenticate users and administer licenses
• Process inquiries and provide customer support
• Improve performance, reliability, and usability
• Protect against fraud, abuse, and unauthorized access
• Comply with legal obligations and enforce our Terms

4. How We Share Information

We do not sell your personal information. We may share information in the following circumstances:

A. Service providers

We may share information with vendors and service providers that help us operate the Service (for example, cloud hosting, storage, analytics, email delivery, and customer support tools). These providers are authorized to process information only as necessary to provide services to us.

B. Legal and safety

We may disclose information if required to do so by law or if we reasonably believe disclosure is necessary to comply with legal obligations, respond to lawful requests, protect the rights and safety of Weldscanner, our users, or others, and enforce our Terms.

C. Business transfers

If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.

5. Data Retention

We retain information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Inspection records may be retained according to the account configuration and operational requirements.

6. Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, and alteration. No system is perfectly secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

Depending on your location, you may have rights related to your personal information, including the right to access, correct, or delete certain information. You may also object to or request restriction of certain processing activities.

You can request assistance by contacting us through our contact page.

8. Cookies and Analytics

Our website may use cookies or similar technologies to support basic functionality, understand usage, and improve performance. You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.

If we use third-party analytics tools, they may collect information about your interactions with the site. We configure these tools to support product improvement and operational visibility.

9. Children’s Privacy

The Service is not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps.

10. Changes to this Policy

We may update this Privacy Policy from time to time. The “Last updated” date indicates when changes were most recently made. Continued use of the Service after updates are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us via our contact page.